Thank you for considering our products. We strive to provide our customers with high-quality items, and we understand that sometimes, you may need to return a purchase. Please read our return policy carefully before making your purchase.
We offer a full refund on items that are in new and unused condition for up to 30 days after delivery. If you wish to return an item, please contact us within this timeframe to initiate the return process. The buyer will be responsible for return shipping label cost.
If the returned item is not in new condition or has been damaged, we reserve the right to charge a 20% restocking fee.
Once we receive the returned item and verify that it is in new condition, we will issue a full refund to the original payment method. Please note that it may take several business days for the refund to be processed and appear in your account.
If you would like to exchange for a different item, or have any other questions related to refunds and returns. send us an email at Support@auralife.net